Date: 10 Apr 2013 Written By -
The financial regulator is changing! All firms selling Medical Insurance policies are regulated by the Financial Conduct Authority (FCA) from 1 st April 2013. The FCA aims to provide better protection for consumers. The FCA will ensure that firms are focused more on consumers and less on the bottom line. Firms will be required to evidence that they are Treating Customers Fairly. The FCA will endeavour to ensure that advertising is not misleading. Consumers should be able to complain more easily and firms not acting responsibly will be dealt with more quickly. So protect yourselves and be aware: Ensure that you are buying from an FCA approved Firm or Website. - you can check this at www.fca.org.uk All firms should give you full information about any product you are buying. Every firm must have a complaints process in place, if this does not resolve any issues, be aware that you can refer to the Financial Ombudsman Service for additional assistance.